Privacy Policy & Terms of Service

This privacy policy applies to the TripPals (hereby referred to as "Application") for mobile devices (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".

Information Collection and Use

The Application collects information when you download and use it. This information may include information such as:

  • The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
  • The operating system you use on your mobile device

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

  • Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.
  • Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application.

For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information. The information that the Service Provider request will be retained by them and used as described in this privacy policy.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

  • AdMob
  • Google Analytics for Firebase

The Service Provider may disclose User Provided and Automatically Collected Information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud;
  • with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like us to delete User Provided Data that you have provided via the Application, please contact us at admin@trip-pals.com and we will respond in a reasonable time.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at admin@trip-pals.com.

This privacy policy is effective as of 2025-09-11

Terms of Service

User Agreement

Welcome to the TripPals application (the “Application”). These terms and conditions outline the rights and responsibilities between you and us. Please read them carefully before using the Application.

1. Service Description

This Application provides a platform for users to find and connect with travel buddies, create chat rooms, and share travel-related information. We are not responsible for interactions or communications between users.

2. User Responsibilities

You agree to:

  • Provide truthful, accurate, and complete personal information
  • Respect other users by not posting insulting, discriminatory, or harassing content
  • Not use the Application for any illegal or unauthorized activities
  • Protect your account information and be responsible for all account activities

3. Community Standards and Content Policy

TripPals maintains a ZERO TOLERANCE policy for objectionable content and abusive behavior. This includes but is not limited to:

  • Harassment, bullying, or threatening other users
  • Discriminatory content based on race, religion, gender, sexual orientation, or nationality
  • Sexually explicit, violent, or illegal content
  • Spam, scams, or fraudulent activities
  • Impersonation or misleading information

Users who violate these standards will face immediate account suspension or permanent ban. We actively respond to reports within 24 hours.

4. Content Ownership

You retain ownership of all content you post on the Application, but grant us a non-exclusive, worldwide, royalty-free license to use, copy, modify, and display that content.

5. Limitation of Liability

The Application is provided “as is” without any guarantees. We are not liable for any damages arising from your use of the Application or your interactions with other users.

6. Account Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in behavior that we determine to be harmful to the community.

7. Changes to Terms

We may modify these terms at any time. Continued use of the Application after changes constitutes acceptance of the modified terms.

Contact Us

If you have any questions about these terms, please contact us via email at admin@trip-pals.com.

These terms and conditions are effective as of 2025-09-19